Live Chat

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Live chat has the highest consumer satisfaction rate at 92% live chat has the highest consumer satisfaction rate.

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79% of customers prefer using live chat because it allows for instant support.

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63% of customers who have interacted with you via live chat are very likely to return to your website.

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Customers expect answers in 5 minutes

Customers need answers, right here, right now. 79% of consumers favour live chat as the most effective communication channel as it allows them to receive instant responses. By allowing your customers to connect with you via live chat, you’re giving them the opportunity to make quicker purchase decisions.

Talk to your customers, anywhere, anytime

As a business owner, give yourself the opportunity to respond to customer queries anywhere, anytime via mobile or desktop. Alerts come straight to your mobile as a notification, allowing for real time conversations and the opportunity for you to build immediate rapport with potential customers. As your business grows, assign multiple admin agents to ensure no lead opportunity is missed.

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Answer multiple customer queries at once

Live chat allows you to answer multiple customer queries simultaneously so you don’t miss any opportunity to connect with potential customers. 22% of businesses recorded a 5-10% increase in revenue via live chat.

 

Use Live Chat Software to Balance AI Automation and Human Touch

Did you know your chatbots can generate leads? Yes, when you choose Live chat software, your chatbots generate leads, create help tickets, greet customers and quickly route chats. LeadGen Hub offers the latest technology chat support software that helps you generate leads even when you are not active.

Customers Expect Answers In Less Than 5 Minutes

Customers need answers, right here, right now. 79% of consumers favour live chat as the most effective communication channel as it allows them to receive instant responses. With our live chat software, you can enable your customers to connect with you via live chat and give them the opportunity to make quicker purchase decisions.

Talk To Your Customers, Anywhere, Anytime

As a business owner, you can explore ways to sell with Live Chat. Give yourself the opportunity to respond to customer queries anywhere, anytime via mobile or desktop. Alerts come straight to your mobile as a notification, allowing for real-time conversations and the opportunity for you to build immediate rapport with potential customers. As your business grows, assign multiple admin agents to ensure no lead opportunity is missed.

Answer Multiple Customer Queries At Once

Live chat allows you to answer multiple customer queries simultaneously, so you don’t miss any opportunity to connect with potential customers. 22% of businesses recorded a 5-10% increase in revenue via live chat.

When you connect with us, you experience the best:

You can boost your business growth with the help of technology. With our latest technology chat software, you receive an exceptional customer experience. So, whenever you choose our services, you can rest assured you are going to please your customers with instant chatting even when you are not there. Want to learn more about live chat software? Get in touch with us today!